THE FUTURE OF SHOPPING CENTERS
SHAPING THE
TRANSFORMATION
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How did 2023 go? And how is 2024 looking?
Joanna Fisher: Overall, shopping centers have once again proven very resilient during the crises of the past few years. And the figures show that our center portfolio has continued to develop positively too: We were able to increase our rental performance by almost 50% year on year to 800,000 m2, sign additional rental agreements with many of our existing tenants, and acquire many attractive new tenants for our centers. Footfall has also increased by 7.4% since 2022. Sales growth has been even stronger (9.7%) and our initial results for 2024 are positive too. In other pleasing news, our subsidiary ECE Türkiye has successfully grown ts management portfolio.
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What challenges are you currently facing?
The challenges are highly varied. In Germany, the recent crises have hit many companies’ finances hard, which unfortunately has led to a sharp rise in businesses going under. We’ve been doing well at acquiring suitable new tenants, and so the vacancy rate for our portfolio has only risen slightly. But approval processes take far too long, which means that openings of new shops are often delayed unnecessarily. So it’s important that we take a very proactive approach. For instance, during the first wave of department store closures in Germany, we developed ideas for possible new future uses for all affected units, so that we could move as quickly as possible. Internationally, we warmly welcome the challenge of managing the booming cross-border business and assisting retailers with their expansion into various countries.
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What are the hallmarks of a successful shopping center?
A good, successful shopping center must have a clear profile that’s a good fit for its location, either as a local shopping center or a destination center. It also needs a suitable tenant mix with attractive anchor tenants and high-quality services and facilities. Special activities and events can also increase footfall and ensure that shopping centers are seen as community hubs, not just places to go shopping.
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What trends and developments are you seeing at the moment?
We are seeing restaurants becoming a more important part of the shopping center experience. There’s a growing casual dining trend, including chains like L’Osteria, The Ash, and Alex. Mixed-use concepts are on the rise too. For many centers, leisure and entertainment amenities, like those at the Rhein-Neckar-Zentrum or The Playce, are crucial to expanding their existing offering and so increasing their appeal, though that depends greatly on a center’s location and positioning.
With their diverse mix of tenants and sectors, shopping centers breathe life into cities. They are more than just places to shop: They are highly popular experience destinations and community hubs. In our interview, Joanna Fisher, CEO of ECE Marketplaces, talks about current trends and challenges, the tricky process of navigating EU politics, and her goals as Chair of the European Council of Shopping Places (ECSP).
9.7%
SALES GROWTH 2023 VS. 2022
+7.3 %
Ø DAILY FOOTFALL 2023 VS. 2022 IN EUROPEAN ECE CENTERS
3.4 Mio.
VISITORS DAILY IN THE ECE SHOPPING CENTERS
“Retail is changing more quickly than ever before. Our biggest task is to actively shape this ongoing process of transformation and adapt it to the needs of specific locations.”
Joanna Fisher, CEO ECE Marketplaces
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Looking to the future: How will shopping centers change?
Retail is changing more quickly than ever before. Our biggest task is to actively shape this ongoing process of transformation and adapt it to the needs of specific locations. That means different shopping centers will develop in very different ways. But there are some commonalities. Trends are becoming more short-lived, so we need to provide suitable spaces to accommodate that. Customer journeys are becoming increasingly digital. Investors, banks, retailers, and visitors want ESG-compliant centers. And the entire nonfood sector is becoming increasingly relevant – especially the health and wellness sector, which is an area where we’ve already acquired some attractive tenants.
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How is the EU influencing the future development of centers? And how, under your leadership, is the ECSP influencing the EU?
Decisions taken in Brussels are having a growing impact on shopping centers, retailers, and investors. Recent examples include the EU taxonomy and the Corporate Sustainability Due Diligence Directive. In the past, these decisions didn’t always adequately account for some of the factors specific to shopping centers. So I’m very pleased that the biggest companies in our sector and the leading national industry associations have resolved to change that. With the European Council of Shopping Places (ECSP), we now have a strong voice in Brussels. That doesn’t mean we get everything our way, of course, but we do get an early heads-up of what’s being planned there, and we are able to feed our perspective into legislative processes. //